As an award winning, independent, family-owned care service, we take pride in finding the perfect solution for each client, helping them live happier and more fulfilled lives at home.
At Severn Vale Home Care we understand how it feels to struggle with care and we know how hard this can be for both our clients and family members. Finding the right decision for a loved one’s care can feel both daunting and overwhelming.
With a management team of over 35 years’ experience, we are well versed in listening to your unique situation and finding tailored solutions for everyone involved. Our friendly and approachable management team are with you every step of the way.
We pride ourselves in the quality of our dedicated Care Professionals. Having listened carefully about the needs and preferences of a prospective client, we carefully find a Care Professional who we believe will be most suitable to your needs and lifestyle.
Our Care Professionals have a diverse range of experience and interests enabling us to find someone who we feel would be best suited to your unique situation.
Our exceptional approach to care can be seen in our many independently verified 5 star reviews from happy clients and their families.
“We feel that finding Severn Vale has given us our lives back – we were drowning – the rapid onset of dementia for my husband’s mum was all-consuming, we are a small family so everything was on myself and my husband’s shoulders – then I called Severn Vale. My Mother-in-law has always been a difficult lady so to be honest I didn’t hold out too much hope – but I was wrong!
The care offered is always kind and calm. Our Care Professionals has also been helpful mowing the lawn – walking the dog – taking her to co-op – washing her clothes – nothing is too much trouble! We honestly cannot fault them or sing their praises any more than I do already. 100% would recommend.” (Review from client’s family).
“The level of care provided by Severn Vale looking after our father was outstanding. He was a gentleman with a personality and unusual likes. Our Carer took their time to know him and his needs. They always had patience, a smile and a huge amount of kindness. Although his health deteriorated rapidly the standard of care was so high and never rushed. They also found time to care for myself and his son. For that, we can’t thank them enough. From management to the carer everyone supported Dad and ourselves and we were all able to care for him at home until he passed away. We would have no hesitation in recommending Severn Vale Home Care.” (Review from client’s family).
Our overall client review score is 9.8 /10.
Further reviews can be seen at:
https://www.homecare.co.uk/homecare/agency.cfm/id/65432240849
Our unique approach to care has also been recognised in the following awards:
West Midland Care Association – Carer of the Year Award
Most Supportive Personal & Complex Care Specialists
Best Home Care Service (Worcestershire)